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iPhone app is crashing

 
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iluv5pam

Joined: 27 Jul 2008
Posts: 49

PostPosted: Wed Aug 24, 2011 5:11 pm    Post subject: iPhone app is crashing

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I've been having this problem for the past few weeks, where I open the app, and anything I select, the app crashes back to my iPhone app screen. I tried uninstalling app and re-installing, but nothing has changed. Any suggestions or is this a known bug? Please advise. Confused
mustang6560

Joined: 08 Dec 2009
Posts: 241
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PostPosted: Thu Aug 25, 2011 11:34 am    Post subject: Re: iPhone app is crashing

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Hey iluv5pam-

Interesting. We are not aware of any issues with the app continually crashing.

What kind of iPhone do you have?
 
iluv5pam

Joined: 27 Jul 2008
Posts: 49

PostPosted: Thu Aug 25, 2011 12:04 pm    Post subject:

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i have the iPhone 1, or as my friends call it, the iPhone Relic
mustang6560

Joined: 08 Dec 2009
Posts: 241
Admin
PostPosted: Fri Aug 26, 2011 9:49 am    Post subject:

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Hey iluv5pam-

We haven't back tested our app, so it could be part of the problem. What software do you have on it?
 
iluv5pam

Joined: 27 Jul 2008
Posts: 49

PostPosted: Fri Aug 26, 2011 10:00 am    Post subject:

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it's kinda strange, it just stopped working all of a sudden. i use the oob golf iPhone app, which software are you asking? which version i have on my iPhone?
mustang6560

Joined: 08 Dec 2009
Posts: 241
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PostPosted: Fri Aug 26, 2011 11:25 am    Post subject:

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Yea, on your iPhone.
 
iluv5pam

Joined: 27 Jul 2008
Posts: 49

PostPosted: Fri Aug 26, 2011 12:00 pm    Post subject:

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according to my phone:

version 3.1.3 (7E18)
 
ebkruger

Joined: 22 May 2009
Posts: 42

PostPosted: Sun Aug 28, 2011 4:24 pm    Post subject:

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I've had similar experiences with Iphone 3 and 4. It's fairly infrequent, but makes the app useless for the rest of the round. I've tried reloading the course in the middle of a round and it will load the course fine, but then will crash with the first touch of a button. The strange thing is that I can go play the following day without having done anything more than recharge the phone and the app will work fine.

Good luck working this one out.
andreasito
Joined: 03 Apr 2010
Posts: 2

PostPosted: Sun Nov 20, 2011 7:27 pm    Post subject: similar problem--iphone app crashes, unusable

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i am running the oobgolf app on an iphone 4, both on iOS 4 and 5. I am unable to load any course, the app crashes, shows me a weird map in the background and a message "unable to load GPS data".
and, yes, all my location services are set to "on", just in case you wondered....golfshot GPS works fine.

any help would be appreciated.
thanks
mustang6560

Joined: 08 Dec 2009
Posts: 241
Admin
PostPosted: Mon Nov 21, 2011 9:37 am    Post subject: Re: similar problem--iphone app crashes, unusable

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Hey andreasito-

There are two things to try. First, Clear the data. Go to the Settings, and touch "Clear" next to App Data

If that doesn't work, delete the app and redownload it.

Let me know how it goes.
andreasito
Joined: 03 Apr 2010
Posts: 2

PostPosted: Mon Nov 21, 2011 11:24 pm    Post subject:

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Thanks-it seems to be functional now but I will need to try it on the course. Will report back.
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